Terms of Use, License, Disclosures and Privacy Policy

TERMS OF USE

Information found on www.ptoanswers.com and familyengagementrools.com is for personal use only. The information provided on this site is expressly for entertainment purposes only and is the opinion of PTO Answers and/or guest authors. We’re not providing medical, legal, or other professional advice. If you’re using any of the information from www.ptoanswers.com, shopptoanswers.com, pto-answers.myshopify.com, or familyengagementtools.com it is at your own risk.

The terms “we,” “us,” “our,” and “Website” refer to PTO Answers, pto-answers.myshopify.com, shopptoanswers.com, familyengagementtools.com and Christina Hidek.
The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “service” describes the blog content and products provided on this Website.

PTO Answers is governed by the following Terms of Use, Disclosures, and Privacy Policy. By visiting PTO Answers, you are consenting to them.

These Terms and of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use or access of any of our products or services, including but not limited to the Powered Up Parent Engagement System subscription. We reserve the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site(s) at any time constitutes full acceptance of our service Terms.

COPYRIGHT STATEMENT

All images on ptoanswers.com and familyengagementtools.com are copyright of PTO Answers. You may NOT use them as your own. You have permission to pin any images as long as credit is given to www.ptoanswers.com and a link is given to the actual sourced post or product.

You have permission to use any pictures on your blog or website, as long as you only use one picture per post, with a properly placed link referring your readers to PTO Answers. Additionally, do not crop photos to remove the watermark and/or website address.

We are not responsible for illegal use or copyright infringement relating to photos used by readers or subscribers.

All printables, guides, templates, designs, and photos are owned by Christina Hidek of PTO Answers: © Copyright 2016-present. All Rights Reserved. Any infringements will be directed to PTO Answers’s legal counsel for immediate action.

Product Purchaser Agreement

All programs, products and services are owned and provided by PTO Answers (“Company” or “we” or “us” or “our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site(s) at any time constitutes full acceptance of our service Terms.

You are legally bound to these Terms and Conditions of Use whether or not you have read them. If You do not agree with any of our Terms and Conditions of Use, please email us at christina@ptoanswers.com and we will make reasonable efforts to remove your name, email and access to our Offering and website(s).

Financial Considerations

Refunds

Due to the digital nature of our Offering, we do not offer refunds.

If you subscribe the Powered Up Parent Engagement System, you may cancel at any time.

There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

Recurring Payments

If You have signed up for a recurring subscription plan, You hereby authorize our continued access to your financial information stored by our third party financial processing company referenced in this Agreement until your subscription is cancelled, as set forth in your acceptance of the purchase terms upon checkout.

If payment is made via credit card, subscription plans are auto-billed on a recurring basis annually. Refunds will NOT be given in the event that you do not cancel your subscription prior to your renewal date. If you would like to prevent future subscription payments, you may cancel your current subscription plan at any time. You will continue to have access to the Family Engagement Made Simple system until the end of your current plan, but you will not be billed at the end of the term.

Should the payment method you provide be declined in for subsequent payments, we will attempt to process the payment within 5 business days. If the payment method continues to be declined and an alternate payment method is not arranged, your subscription will be terminated.

If payment is made by check or transfer, payment for subscription renewals is due within 5 business days of the one year subscription term or your subscription will be terminated.

Chargebacks

You agree to make every attempt to contact us prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, your license for the Offering will be revoked and you expressly agree to forfeit any bonuses or other materials afforded to you in exchange for your original purchase of our Offering. We reserve the right to present proof of your access and these Terms and Conditions of Use to the financial institution investigating the dispute.

Payment Information, Duties, and Taxes

Prices stated on our website are in United States dollars USD unless otherwise noted. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Company must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Company at the prices in effect when such charges are incurred.

For customers outside of the US: You will pay any applicable duties and taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. Duties, VAT, nor GST will not be collected for purchases. The customer is responsible for paying duties and taxes to your locality’s tax authority.

CONTENT LICENSE AGREEMENT

This is a legal agreement between you, or your company, firm or other organization (“Licensee” or “School” or “You”), and PTO Answers, a division of Super Good Stuff LLC, (“LICENSOR”).

Please read this agreement carefully before purchasing, downloading or using any content (“Content”) from Licensor, whether from this website or sent to you from our Company. If you are entering into this agreement on behalf of your employer, the license granted and restrictions and limitations recited herein apply to your employer and to you as a representative of your employer. Your right to use the Content is subject to the terms, conditions and restrictions set forth in this agreement as well as our general “Terms of Use” on our web site. By accepting these Terms or by downloading or any Content, or by payment of our invoice, or by use of our Content, you agree to be bound by the terms of this Agreement. Content is protected by copyright and other applicable law. Any use of the Content other than as authorized under this License or Copyright Law is prohibited.

1) Standard License Grant. Subject to compliance with the terms and conditions of this License, Licensor grants Licensee a worldwide, non-exclusive, non-transferable, and non-sublicensable license in the Content for as long as Your subscription remains active; and the Licensee may use the Content in the creation of additional works and modify, reproduce, transmit, or display the Content as follows:

You may use the Content for personal, editorial, or commercial use on a website, online or in print for your School and any organizations directly affiliated with your School, such as PTO, PTA and/or Booster Club(s); and
You may not reproduce the Content for commercial use in digital or physical products including but not limited to, courses, workbooks, ebooks, and other pdfs or downloads where the primary value of the end-product is the content of the digital product.

2) Conditions of Use. The license granted in Section 1 above is expressly made subject to and limited by the following conditions on your use of the Content. The following are conditions of the License and indicate the conditions under which the Content may be used as otherwise provided herein. Any use of the Content other than in conformance with these conditions is outside the scope of the License, and a violation of the United States Federal Copyright Act. Nothing in this License is intended to reduce, limit, or restrict any uses free from copyright or rights arising from limitations or exceptions that are provided for in connection with copyright protection under copyright law or other applicable laws.

Distribution Prohibited. You may not distribute, sell, or sublicense the Content, or any compilation including or derivative work based on the Content.
Defamatory and Illicit Use. You may not display or distribute the Content in connection with pornography, hate speech, or other illicit content, or in a manner likely to defame, insult, or embarrass the original author, Licensor, or other rights holder. The determination of whether any use of the Content violates the restrictions of this Section may be made by Licensor in its sole and absolute discretion. You agree to immediately terminate any such use on Licensor’s request and your access to Licensor’s Content will be immediately revoked.
Violation of Copyright and/or Trademark. You may not use, display, distribute, sell or otherwise use the Content in any manner that would violate any applicable copyright or trademark law.
Content Incorporation. You may not incorporate Content into a trade, design, or service mark; business name; or logo.
Transfer of Subscription. You may not transfer your subscription or login credentials to a third party without written consent from the PTO Answers.
Standalone Files. You may not sell, trade or give away Content as standalone files even if you have modified the design by adding text, graphics, or other design elements.
Similar Offers. You may not use the Content to market or sell other related products, services, workshops, courses, or similar resources whether free or paid.
Editable Templates. You may not sell or give away any templates as editable templates even if you have customized or made modifications to them.
End-Products for Sale. You may not use the templates to create end-products for sale like graphics, planners, or templates where the primary value of the end product is the design even if you have customized or made modifications to them.

3) Sublicense. Without obtaining an Extended License as described in this License below or written permission from PTO Answers, the Licensee may not allow the Content to be accessed by anyone not affiliated with your school, use the Content in a template or on-demand product including but not limited to MRR, PLR, or similar product licensing), or for any other use not expressly granted in Section 1. For questions regarding use of Content or to clarify use details, PTO Answers encourages Licensee to contact christina@ptoanswers.com.

2. Extended License Options. A Licensee may obtain an Extended License to expand upon the usage rights granted in the Standard License, subject to all provisions of this Agreement. An Extended License allows for Content to be used for multiple schools per year. Additional logins (user accounts) may be created for Licensee’s staff, teachers, and parent volunteers only. All users agree to be bound by the provisions of this Agreement, and that the Licensee remains liable for all use by additional users.

3. Refunds. Due to the digital nature of the Content, no refunds are offered on subscriptions. Subscriptions may be canceled at any time and Licensee must cancel their accounts prior to the automatic renewal date. No refunds will be issued if Licensee fails to cancel prior to their renewal date. The Licensee will continue to have access to the Content until the end of the subscription term.

4. Representations, Warranties, and Disclaimer. Licensor offers the Content “AS IS” and makes no representations or warranties of any kind concerning the Content or any element thereof, express, implied, statutory or otherwise, including without limitation warranties of title, merchantability, fitness for a particular purpose, non-infringement, or the absence of latent or other defects, accuracy, or the presence or absence of errors, whether or not discoverable. If your jurisdictions does not acknowledge the exclusion of implied warranties then the exclusion may not apply to you.

5. Limitation of Liability. To the extent required by applicable law, in no event will Licensor be liable on any legal theory for any special, incidental, consequential, punitive, or exemplary damages arising out of this license or the use of the Content, even if Licensor has been advised of the possibility of such damages.

6. Indemnification. Licensee agrees to indemnify and hold harmless Licensor and its members, affiliates, officers, directors, managers, and employees, from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use, including use by any agent of yours, of the Contents, any violation of copyright or trademark law, or infringement on any trade-secret or property right of a third party.

7. Termination. This License and the rights granted hereunder will terminate automatically upon any breach by you of the terms of this License.

8. Modification of License. Licensor may withdraw or modify the License at any time, but any such withdrawal or modification will not affect application of the License to your use of the Content, unless and until you have agreed to a modified version of the License. By continuing to access Licensor’s website after receiving notice of the new License, you agree to the License, and agree that it supersedes all prior licenses between you and Licensor as to the Contents (and as to any Content previously distributed by Licensor under any other license) in their entirety; if you do not so agree, you must notify Licensor that you reject this modified License within 30 days of your receipt of this License (whether received by email, upon viewing Licensor’s website, or otherwise), and cease use of the Licensor’s website pursuant to the effective Terms of Service.

Subscription Types

Annual Subscription – an annual subscription is valid for one year from the date you join and automatically renews each year on your original subscription date.

PTO Answers reserves the right to discontinue any product or service at any time for any reason.

Subscribers may only have one type of subscription at a time.

PTO Answers Use and Consent

When you purchased our Offering, you were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with your purchase of the Offering and further access of the Offering, you implicitly agreed and continue to agree to abide by these Terms and Conditions of Use as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.

You agree you are at least 18 years old or of age in your applicable jurisdiction to access the Offering. Access of our Offering and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our Offering to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Intellectual Property

Subscription Content

Limited License

Any and all materials, paid or free, that you access on this or any related domains that contain our Offering are under the sole ownership or licensed use of PTO Answers and PTO Answers has the rights to license and reproduce, display, sublicense, sell, market, or otherwise distribute all such Content found on the website in stock or template format.

Website Content

All images, text, designs, graphics, trademarks and service marks are owned by and property of PTO Answers or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

Unless otherwise stated, you may use our intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so. However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.

To be clear, we own our page layout and design, overall look and appearance, individual graphics, icons, videos, logos, taglines and trademarks (common law or federally registered). You are not allowed to reproduce any part of our website(s), program(s), product(s), service materials or related communications.

Civil and Criminal Penalties

Even though our Offering is not necessarily something you can physically hold in your hand and walk away with, it is nevertheless considered theft to steal, infringe or otherwise violate these Terms and Conditions of Use. We reserve the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in Ohio by opting into or purchasing any Offering or accessing its related communications and/or materials.

Your Materials and Contributions

By submitting a comment, photo, video or other material(s) onto any website or platform owned or maintained by Us, including but not limited to third party access sites or online software platforms that we use to distribute Our Offering and related materials, you agree that we have a non-revocable, commercial license to re-publish your submission in whole or in part unless you explicitly state that We may not do so with said submission.

Security and Assumption of Risk

Security

It is your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third party processors such as Stripe and Paypal. By utilizing these payment processors to gain access to the Offering, You indemnify Us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third party payment processor’s applicable terms and conditions of use.

Confidentiality

You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.

Assumption of Risk

By accessing our Offering and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to You.

Your Communications

Any communications made through our ‘contact,’ blog, blog comments, newsletter sign up or other related pages, or directly to our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by United States law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

Disclaimers

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein.

This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at christina@ptoanswers.com.

Earnings Disclaimer

You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches our Offerings with different backgrounds, disposable income levels, motivation and other factors that are outside of Our control. Therefore, we cannot guarantee your success merely upon access or purchase of our offerings or related materials.

General Disclaimer

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial or other professionals, or if We are, during the course of this Offering and related material(s), We are not offering our professional services and you expressly agree we are not acting in any professional capacity, including medical, legal, financial or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, financial advice.

Third Party Disclaimer

You acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other participant or user, including you.

Warranties Disclaimer

WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT OR SERVICES MATERIALS OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

Technology Disclaimer

We make reasonable efforts to provide You with modern, reliable technology, software and platforms from which to access our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third party provider, such as PayPal or Stripe.

Errors and Omissions

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in our Offering(s). We are not liable for any inaccuracies, errors or reliance on personal opinions contained in our Offering(s) or related material(s).

Indemnification, Binding Arbitration Limitation of Liability and Release of Claims

Indemnification

You agree at all times to indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Offering(s) .

Binding Arbitration (“Arbitration Agreement”)

a. Applicability of Arbitration Agreement. You agree that any dispute or claim against us, or our vendors or service providers(collectively, “We” or “Us”), related in any way to your access or use of this website, to these Terms, or to any aspect of your relationship with Us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or We may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). You agree that you must commence any arbitration or other claim within one (1) year after the dispute arises; otherwise, the claim is permanently barred, which means that you will no longer have the right to assert a claim regarding the dispute. This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.

You agree in advance that you will not participate in or seek to recover monetary or other relief in any lawsuit filed against Us, alleging class, collective, and/or representative claims on your behalf. Instead, by agreeing to arbitration, you may bring your claims against any of Us in an individual arbitration proceeding (except for any Batch Arbitration, as described below). If successful on such claims, you could be awarded money or other relief by an arbitrator. You acknowledge that you have been advised that you may consult with an attorney in deciding whether to accept these Terms, including this Arbitration Agreement.

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Process. To begin a claim, you must first send a letter describing your claim in detail, including your name and contact information, your legal claim, the specific facts giving rise to your claim (including the date(s) and amount(s) of any relevant transaction or interaction with us), and the requested relief, to 5284 Golfway Lane Lyndhurst, Ohio 44124. You and We agree to attempt in good faith to negotiate an informal resolution of your claim. If a resolution is not reached within thirty (30) days, you may commence an arbitration action as set forth herein. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, will be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted remotely, based on written submissions, or in person at a mutually agreed location. We will be entitled to make an offer of judgment in the arbitration proceeding. If the offer of judgment is not accepted, and the award is not more favorable than the unaccepted offer, you will be solely responsible for all costs incurred by Us after the offer of judgment is made to the extent permitted by applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

c. Fees. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing, and/or other fees, and you cannot obtain a waiver from JAMS, we will pay them for you. If the arbitrator determines the claims are frivolous, you agree to pay Us our attorneys’ fees and costs in the arbitration, to the extent permitted by applicable law.

d. Authority of Arbitrator. The arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Us.

e. Waiver of Jury Trial. You and We hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and We are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section (a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

f. Waiver of Class or Consolidated Actions. Except with respect to Batch Arbitration (as defined below), all claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class basis, only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. In the event that this subparagraph is deemed invalid or unenforceable neither you nor We are entitled to arbitration and instead claims and disputes will be resolved in a court as set forth in these Terms.

g. Batch Arbitration. You and We agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against Us within an approximately (30) thirty-day period (or otherwise in close proximity) regardless of the state(s) in which such claims are filed, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Batch Arbitration”). You and We agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.

h. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed, and the remainder of the Arbitration Agreement will continue in full force and effect.

i. Survival. This Arbitration Agreement will survive the termination of your relationship with Us.

j. Modification. Notwithstanding any provision in these Terms to the contrary, We agree that if We make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) for which that you had already provided notice to Us.

Consent to Data Collection

These Terms of Service incorporate our Privacy Policy, which discloses how we, our vendors, and our service providers collect and use data when you use the Site and/or mobile applications. You hereby consent to the collection and use of data by us, our vendors, and our service providers as described in the Privacy Policy (including any links to other policies therein). You can revoke this consent at any time by following the opt-out instructions in the Privacy Policy or clicking the provided links on the Site.

Limitations on Liability

Limitation of Liability

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or in relation to our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm or other detrimental or negative outcomes as a result of Your access of our Offering(s) and related material(s).

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OR OUR VENDORS OR SERVICE PROVIDERS (COLLECTIVELY, “WE” OR “US”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ANY OF US EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO RAPTIVE BY YOU FOR THE WEBSITE DURING THE SIX-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE, AND WHETHER OR NOT THE PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

Affiliates

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Termination

If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

Revocation of Access

You have the unilateral right to terminate your use and access to any of Our Offering(s). You may cancel your subscription directly from your Family Engagement Made Simple dashboard or email us at christina@ptoanswers.com to process your cancellation. Unless otherwise stated, transactions will expire and access will be restricted at the same time of your original purchase on your renewal date or by 11:59pm UTC/GMT.

Dispute Resolution

If You and our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.

Non-Disparagement

If you are found to be slandering, libeling or otherwise disparaging our Company, Offering(s) or related materials at our discretion, You will be immediately removed from the Offering(s) and any related communications. We reserve the right to file a civil claim of action against You for any such damaging actions You take that materially harm our Company.

Entire Agreement

Before you register with our website or make any purchases therefrom, you will be asked to consent to our Privacy Policy. If you have consented, or once you do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

Severability

If any part of these Terms and Conditions or Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Law and Jurisdiction

These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in Cuyahoga County, State of Ohio, United States.

All Rights Reserved

All rights not expressly granted in these Terms and Conditions of Use or any express written here, are reserved by Super Good Stuff LLC, dba PTO Answers.

DISCLOSURE OF MATERIAL CONNECTION

We may receive some of the products or services mentioned in some of my posts for free in the hope that we would mention it on the blog. This will be disclosed in the blog post. We also might receive a small percentage of a sale if the link is an affiliate product, at no additional cost to you.

Regardless, we only recommend products or services we use personally and/or believe readers will enjoy. We’re disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

We’re a participant in the Amazon Services LLC Associates Program and Etsy Associates Affiliate Program, both programs designed to provide a means for us to earn fees by linking to Amazon.com and Etsy.com and affiliated sites. As an Amazon and Etsy Associate, we earn from qualifying purchases.

This site also participates in other affiliate marketing programs, which means we may post customized links, provided by retailers, to track referrals to their websites, and we may earn an advertising fee from any purchases made through these links. These programs use cookies to track visits for the purposes of assigning commission on these sales.

ADVERTISING

CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the us to adapt the content of future newsletters to the interests of the user.

PRIVACY POLICY

PTO Answers respects your privacy and is committed to protecting it. This purpose of this Privacy Policy is to outline what information we may collect and how it may be used.

The terms “we,” “us,” “our,” and “Website” refer to PTO Answers, ptoanswers.com, pto-answers.myshopify.com, shopptoanswers.com, familyengagementtools.com, and Christina Hidek.
The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “service” describes the blog content and digital products provided on this Website.

PTO Answers is governed by the following Privacy Policy. By visiting PTO Answers, you are consenting to this Privacy Policy.

Section 1 – What Information We Collect and What We Do With It

In order for us to operate our Website and provide services to you, it’s sometimes necessary for us to collect or process information about you. This most often refers to the following:

We may collect personal information from you such as your name or email address when you voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked. This information is collected via Google Analytics. More on Google’s privacy policy.

Cookies

We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

The Website may use cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Further, already set cookies may be deleted at any time via an Internet browser or other software program. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

Store

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Anonymous Data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

Embedded Content

Articles on the Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

In sum, we may use the information collected in the following ways:

To operate and maintain the Website
To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings
To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts
To respond to your comments or inquiries
To provide you with user support and product updates
To track and measure advertising on the Website
To protect, investigate, and deter against unauthorized or illegal activity.

Section 2 – Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting the information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at christina@ptoanswers.com or mailing us at:
PTO Answers
5284 Golfway Lane
Lyndhurst OH 44124

Section 3 – Disclosure of Personal Information

We may disclose your personal information if we are required by law to do so or in conjunction with legal action if you violate our Terms of Service.

Section 4 – Shopify and Stripe

The PTO Answers store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You may wish to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and/or Privacy Statement (https://www.shopify.com/legal/privacy) for additional information.

Purchases made on the Family Engagement Tools site are made via Stripe. You may wish to read Stripe’s Terms of Service (https://stripe.com/legal/ssa) and/or Privacy Statement (https://stripe.com/privacy) for additional information.

Section 5 – Third-Party Services

Generally, the third-party providers we utilize will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways such as Paypal, and other payment transaction processors, such as Stripe, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, read their privacy policies so you can understand the manner in which your personal information will be handled by them.

Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store or website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Except when required by law, we won’t sell, distribute, or disclose your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

Section 6 – Security

To protect personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 8 – Changes and Updates

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at christina@ptoanswers.com or by writing to us at:
PTO Answers
[Re: Privacy Compliance Officer]
5284 Golfway Lane Lyndhurst, Ohio 44124

Questions about the Terms of Service, Content License or Privacy Policy should be directed to christina@ptoanswers.com.

The statements, policies and terms described herein are subject to change without notice and were last updated on October 29, 2025.